Equilibrio
Experience Design Workshop
To choose a hotel, today’s customers often rely on online peer reviews. Positive words from a loyal customer can be highly valuable in attracting new customers who are not yet familiar with Italian Hospitality Collection (IHC).
The project aims to create a revolutionary spa experience by developing a supplementary website and incorporating a smart wristband that will enhance the guest experience at IHC hotels.
The website and device will track the customer’s activity during their stay and analyze their health progress.
Experience Design Workshop
To choose a hotel, today’s customers often rely on online peer reviews. Positive words from a loyal customer can be highly valuable in attracting new customers who are not yet familiar with Italian Hospitality Collection (IHC).
The project aims to create a revolutionary spa experience by developing a supplementary website and incorporating a smart wristband that will enhance the guest experience at IHC hotels.
The website and device will track the customer’s activity during their stay and analyze their health progress.
Project Leader | Mentor
Michele Aquila
Project Authors
CHENCHEN SUN
SITI HANINA
MARISHA S. SETIANEGARA
QENDRESA UKA
